I've had 3 jobs in 3 days for the removal of Mac browser hijacking software known as Genieo Toolbar. This software is usually inadvertently installed disguised as a flash player upgrade through suspect download sites. It can be hard to remove as you are required to delve deep into important system file locations that you may never of seen before. As this is not a simple operation and can potentially render your Mac un-bootable, we highly recommend local Gold Coast customer book in for the half hour removal service at just $40.
The following steps can assist with removal of this browser hijacker that alters your search engine and can render your browser inoperable.
You must close the Genieo App if it is open. It looks like a house icon in the top menu bar. Just right click and select quit.
Check to see if the following file is exists at the below location. /private/etc/launchd.conf
You may need to show all system files to locate this hidden item. Launch terminal, copy and paste without the quotes "defaults write com.apple.finder AppleShowAllFiles TRUE" into terminal. This shows all hidden files. Finder needs to be relaunched so you can enter the following into the terminal window without the quotes "Killall Finder" Ok so now finder will show all hidden files and you can verify if launchd.conf exists.
If it exists move the item to trash and continue to step 3, else continue to step 4. warning - if you delete items in step 4 and the launchd.conf file is still in place, you Mac will not boot (start).
Locate the following files and move them to trash. /usr/lib/libgenkit.dylib
Locate the following items and move them to trash. Please note these files may or may not exist because there are many different versions of this program and the files it plants in the system and we are covering as many bases as possible with this guide. /Applications/Genieo
/Library/LaunchAgents/com.genieoinnovation.macextension.plist /Library/LaunchAgents/com.genieoinnovation.macextension.client.plist /Library/LaunchAgents/com.genieo.engine.plist /Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
Restart the Mac
Locate and move to trash the following file. /Library/Frameworks/GenieoExtra.framework
Now empty the trash to permanently delete the files we've trashed in earlier steps.
Open Safari - Through the file menu, Safari - Open Preferences - Extensions and uninstall the Omnibar browser extension. Do the same for Chrome and Firefox if you also use those browsers.
Change the home page back to your preferred home page. For Safari, Open Safari - Through the file menu, Safari - Open Preferences - General tab - Homepage.
Last thing is to turn off show all hidden files by launching terminal, copy and paste without the quotes "defaults write com.apple.finder AppleShowAllFiles FALSE" into terminal. This hides all hidden files. Finder needs to be relaunched so you can enter the following into the terminal window without the quotes "Killall Finder" Ok so now finder will hide all hidden files just as it should.
Congratulations, if you've gotten this far, Genieo is now vanquished from your system.
3 Taree Street Gold Coast BURLEIGH HEADS QLD